Below are some of the features businesses can look forward to. To continue working towards better communication, WhatsApp has opened its WhatsApp Business API to all businesses by hosting it on Meta’s cloud servers. To the effect that they’ve constantly launched new features and tools to improve the communication between these two parties. WhatsApp has strived to make customer-business communication a seamless experience. WhatsApp Cloud API allow businesses to build directly on top of their regular WhatsApp and provides options to customise their user experience and improve the response speed. With the new Cloud API hosted on Meta’s services, WhatsApp Business users can implement WhatsApp Business API without the cost of hosting on their ‘own servers’.īy offering free, secure and cloud-based hosting, businesses can scale their customer communication and reduce the go-live date from months to minutes. WhatsApp Cloud API allows businesses to send and receive messages using the cloud-hosted version of its WhatsApp Business API.
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